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Dollar Tree Stores, Inc. Complaint - Worst Sales Associate (LuLonda - Snellville GA)
Dollar Tree Stores, Inc. Complaint

Dollar Tree Stores, Inc. Complaint

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Worst Sales Associate (LuLonda - Snellville GA)


In the past customer service use to be great, but recently I encounter an employee that was VERY RUDE & PROVIDED VERY POOR SERVICE. I visit store # 370 1997 Scenic Hwy, Snellville, in Aug and the sale associate was very rude to the customer before me, as well as me. The associate informed the customers that she would take the next customer in her line. After her line was created the 2nd guest was a male and she confronted him by asking “How did you get in the front of my line, you weren’t the next customer”. After the customer replied she continued to confront him.

I than placed my hand held basket on the belt and the sale associate said “Take you stuff out of the basket”, in shock I couldn’t believe that she addressed me in such a rude way. I became upset but didn’t reply, leaving my items in the basket and moving towards the bagging area. In the past I have always placed my basket on the belt and the sales associates removed and bagged. Maybe if she would have asked nicely I wouldn’t have had issues. She then reached over my items and started ringing up the next customer’s items. I asked “Did you just skip over me”, her reply “ I told you to take the items out of you basket, so I’m unable to ring them up”. She then began to ring my items, but with an attitude and negative comments. I couldn’t help to ask “Where did you come from?”, and informed her that I have been shopping at this location for years and have always received the best customer service.

I have shared my story with others in the community and some have the same negative feedback.

I hate to use the word ghetto, but if I had to use one to describe this person and her attitude.

Thank you,

Loyal Customer


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